Medical Scientific Bulletin of Central Chernozemye (Naučno-medicinskij vestnik Centralʹnogo Černozemʹâ)Medical Scientific Bulletin of Central Chernozemye (Naučno-medicinskij vestnik Centralʹnogo Černozemʹâ)1990-472XФедеральное государственное бюджетное образовательное учреждение высшего образования "Воронежский государственный медицинский университет имени Н.Н. Бурденко" Министерства здравоохранения Российской Федерации897610.18499/1990-472X-%Y-%v-%i-52-56SOGAZ-MED COMPANY IS A RELIABLE DEFENDER OF CITIZENS' RIGHTS IN THE COMPULSORY HEALTH INSURANCE SYSTEM ON THE 30TH ANNIVERSARY OF THE CHI SYSTEM IN RUSSIAFedotovaElena Petrovnafedotova.elena.p@sogaz-med.ruBessarabovaYulia VeniaminovnaBessarabovayv@sogaz-med.ruJoint Stock Company "Insurance Company "SOGAZ-Med"52560805202316052023Copyright © 2023, Medical Scientific Bulletin of Central Chernozemye (Naučno-medicinskij vestnik Centralʹnogo Černozemʹâ)2023<p>The aspects of the activities of medical insurance organizations (CFOs) operating in the compulsory medical insurance system (CHI) as a link between medical organizations and insured persons, as well as the role of CFOs in the formation of a patient-oriented healthcare model, have been studied. In particular, the article deals with the issues of individual and public information of citizens about the rights and obligations in the CHI system, information support of insured persons at all stages of providing medical care under the CHI policy, as well as issues of the activities of the CFR on the consideration of appeals, pre-trial settlement of disputes in the provision of medical care, control and expert measures, as the main element and an integral tool for protecting the rights of insured citizens to receive high-quality and affordable medical care on the example of the Voronezh branch of SOGAZ-Med Insurance Company JSC.</p>compulsory medical insurancecompulsory medical insuranceSOGAZ-Medinsurance companyinsurance representativesобязательное медицинское страхованиеОМС«СОГАЗ-Мед»страховая компаниястраховая медицинская организациястраховые представители[Конституция Российской Федерации [Электронный ресурс] // КонсультантПлюс: справочная правовая система, раздел Российское законодательство.][«Об обязательном медицинском страховании в Российской Федерации»: Федеральный закон от 29.11.2010 N 326-ФЗ // Собрание законодательства Российской Федерации. – 2010г. - № 49. – ст. 6422.][«Об утверждении Правил обязательного медицинского страхования»: Приказ Министерства здравоохранения РФ от 28 февраля 2019 г. № 108н " (ред. от 13.12.2022) // КонсультантПлюс : [сайт]. – URL: http://www.consultant.ru/document/cons_doc_LAW_324740/ (дата обращения 01.02.2023).]